This is our first time traveling via rail in Europe and we had a wonderful time. We only experienced one late train which is saying a lot. We wish transportation worked this well in the US as we would use it much more than driving.
The ease of the app makes booking and changing travel so quickly
We are a family of eight, and the Eurail Pass made our European trip incredibly smooth and budget-friendly. From the very first day, everything was easy to understand and use. Learning how to book seats and check train schedules took just a few minutes, and after that, traveling felt effortless. The pass gave us the flexibility to explore multiple cities without worrying about buying separate tickets for each journey. It also saved us a significant amount of money, which is especially important for a large family. Every train we took was comfortable, clean, and on time, making our travel days stress-free. Overall, the Eurail Pass turned what could have been a complicated trip into a relaxed and enjoyable adventure. Highly recommended for families and group travelers.
I mistakenly bought this rail pass with headout, but would have bought it directly with eurail. i also didn't like that you couldn't cancel it.
The price is reasonable compared to alternative ways of travel. 2nd class is very comfortable indeed, no real need to overpay for 1st class. But, one star less for unclear guide for seat reservations - I've booked seats via DBahn from Frankfurt to Paris and then checked whether I did everything corect to double check. But consultants in Frankfurt station said that I'd done smthing incorrect, and if I'm not mistaken, I booked the seats for residents whereas I'm not resident of EU. But there was no obvious way to book as non-resident. So spent 33 euros needlessly.
Everything worked well ! The schedules for the four trips were on time, the seats were very comfortable and the overall flexibility is great - much better and cheaper and faster and more comfortable than flying
It was great to have the ability to not worry about missing the next train and have so many options. It would be great if you could make more reservations for sleeper trains through the planner app and see how much you saved too!
The boarding process is always super easy and simple, and I love how many of the trains are switching to carbon neutral.
The system of booking and activating trains at stations, to have multiple options to choose from and the easyness to board trains.
Buying and scheduling was easy. It was used in Switzerland and Italy with no questions asked. It is the cheapest way to travel. For trains which needs reservation, a separate payment is needed but also not expensive and also easy to do. This is the best option for travellers to Switzerland and accross Europe that does not opt for rental cars.
Speed of the Global Pass purchase process and good reception at the offices of the stations in Madrid.
It's difficult to add a journey and get a pass. It's supposed to be straightforward and easy.
Compliance with the website's offerings
Your prompt response on my request and resolving it on the fly.. really amazed me
Grab this flexi train pass & explore all of Europe with room for spontaneity.
Inclusions
Exclusions
Mahdi
Yerlen
Marc
Everything went quite well, although we encountered a driver ( not the one on our bus) who at one of our inquiries was very very rude and unable to interact politely with us tourists . A real shame! 😞
El servicio y el precio, tdo perfecto, aunque el horario del servicio sufrió un pequeño retraso. Pero, en general, bastante positivo
Schedule was very punctual unspectacular and accurate
Value for money . The driver helped me solve a problem .
I was buying a ticket for 12:30, but the system sent me a ticket for 2:30pm, and the bus driver denied me entry. So I needed to buy another ticket from the driver.
We were deliberately given the wrong ticket. We could not use the access to the top of the Eiffel Tower. A cheeky refund of around €20 has still not been paid. I will inform everyone about these machinations in various ways.
Great service and excellent ratio of service received to price paid. Super professional driver.
Bus stop is clear and punctual, clean bus and with extra entertainment system, great!
Quick service
I couldn't take my bus because the time indicated was different from that of my reservation. The driver refused to let us on and we had to take a cab because we couldn't wait an hour or we'd miss our plane. No refunds apparently. I am very disappointed and do not recommend your service.
Contacted team in regards to wrong ticket and asked for a refund as had to buy new one with the coach driver. I was told they were looking into it days ago but haven't heard back.
Everything went smoothly from the booking to the pick up point, however the bus was a little late leaving the airport but early to arrive in Prague. I would use again and we recommend this service.
USP: Reach Prague Florenc Bus Station from Prague Airport in just 45 minutes, with free Wi-Fi!
Inclusions
From Prague Airport to Prague Florenc Bus Station
From Prague Florenc Bus Station to Prague Airport
Francesca
Salvador
Good travel with train. Only one problem between Barcelona and Lyon because of forest fire. Train is best :-)
I will never use your services again. Goodbye
It's a great train pass, good value and very flexible.
I was very satisfied and it was uncomplicated
Flexibility to make last minute changes
This is ridiculous! I bought a rail ticket which I will use next year. I made a stupid mistake and bought it from Headout. It cost me more and now I am being asked stupid questions.
Wing your European trip with the Interrail Flex Pass, made for Europeans.
Inclusions
Access to the rail network in 33 European countries
Access to all major carriers, including regional, cross-border, scenic, night & high-speed trains
Validity: 4/5/7 days within 30 days or 10/15 days within 60 days after activation (based on option selected)
1st or 2nd class seats (based on option selected)
Discounts across Europe on top attractions, hotels & ferry trips
Special rates for youths and seniors
Exclusions
Practicality and cost-effectiveness.
Emailed half dozen times, no code in email where i quoted it said it was. replies from staff but not solution or resolution
The pass is great, but the seat reservation service is very poor. I was only able to book the seats on the routes where booking is compulsory. I wasn't able to book the seats on the routes where it's optional.
I liked the one pass concept, but the app to make reservations and book seats were not clear. Getting an agent to assist me was impossible and did not happen The Robot kept asking ne fir my pass ID and last name after I entered it numerous times. I wast trying to place to pass on hold when I was not using it, but I could not located how to use the app to place the pass on hold. My experience so far is extremely disappointing
It was very helpful loved travelling with global euro rail pass
All very good, very good experience
Easy! Convenient ! Smooth & no glitches ! Fun experience
There was no way of reaching the team locally I struggled with doing the tickets and still had to pay out of pocket. It was not clear to me you needed additional reservations and had to pay for that. It was very frustrating and so decided next time would use the buses instead
Enjoy non-stop European adventure with this pass for continuous travel in 33 countries.
Inclusions
Exclusions
Everything went quite well, although we encountered a driver ( not the one on our bus) who at one of our inquiries was very very rude and unable to interact politely with us tourists . A real shame! 😞
El servicio y el precio, tdo perfecto, aunque el horario del servicio sufrió un pequeño retraso. Pero, en general, bastante positivo
Schedule was very punctual unspectacular and accurate
Value for money . The driver helped me solve a problem .
I was buying a ticket for 12:30, but the system sent me a ticket for 2:30pm, and the bus driver denied me entry. So I needed to buy another ticket from the driver.
We were deliberately given the wrong ticket. We could not use the access to the top of the Eiffel Tower. A cheeky refund of around €20 has still not been paid. I will inform everyone about these machinations in various ways.
Great service and excellent ratio of service received to price paid. Super professional driver.
Bus stop is clear and punctual, clean bus and with extra entertainment system, great!
Quick service
I couldn't take my bus because the time indicated was different from that of my reservation. The driver refused to let us on and we had to take a cab because we couldn't wait an hour or we'd miss our plane. No refunds apparently. I am very disappointed and do not recommend your service.
Contacted team in regards to wrong ticket and asked for a refund as had to buy new one with the coach driver. I was told they were looking into it days ago but haven't heard back.
Everything went smoothly from the booking to the pick up point, however the bus was a little late leaving the airport but early to arrive in Prague. I would use again and we recommend this service.
Inclusions
Round-trip transfers between Prague Airport T1/T2 and Florenc Bus Station
Air conditioning
Free Wi-Fi
Magazines and drinks
Power supply per seat
Accessible area for bicycles
Entertainment portal
Restrooms
Francesca
Salvador
My passes disappeared from the app
Travel nonstop across Europe with continuous train travel in premium or second-class comfort.
Inclusions
Access to the rail network in 33 European countries
Access to all major carriers, including regional, cross-border, scenic, night & high-speed trains
Validity: continuous use for 15/22 days or 1/2/3 months (based on option selected)
1st or 2nd class seats (based on option selected)
Discounts across Europe on top attractions, hotels & ferry trips
Special rates for youths and seniors
Exclusions
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
Free cancellation anytime before the start of your experience
Book now without paying anything. Cancel for free if your plans change.
Unpleasant driver
Inclusions
Round-trip/one-way transfers between Prague airport terminal 1/2 to Prague central bus Station
First-class service
Wifi
Cooling ventilation
Power supply